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You can call me Luke. I'm a User Experience Designer with 5 years of experience, based in Kelowna, BC. I have a passion for research-informed design, and I love what I do— resourcefulness, collaboration, and empathy are the foundation of my process. I work with small and mid-size teams in fast-paced and remote work environments.
I make usable and lovable products. UX offers a proven-to-work toolkit for building customer trust and delight. Knowing which research, strategy, and design methods to use— and when to use them— can make UX swift and practical. In fact, catching a design flaw in the early stages of UX is 100 times cheaper than discovering it later on.
Since 2014 I've been working on UI and UX projects, big and small, delivering results. I've developed research findings to validate features for soon-to-launch products. I've implemented content strategy that eliminated corporate strains. And I've collaborated with business and development teams to turn impossible projects into possible ones.
Have a look at the case studies below to learn about the challenges I’ve helped teams and organizations solve. Each project, feature is full of learnings.