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You can call me Luke. I'm a User Experience Designer with 5 years of experience, based in Kelowna, BC. I combine research and design to solve complex problems— and I love what I do. I get to be resourceful, collaborative, and empathetic. I get to craft interfaces that help users succeed and organizations grow. I work with small and mid-size teams in fast-paced, remote work environments.
I have a proven-to-work toolkit for building customer trust and delight. My UX process is swift and practical, thanks my experience choosing the right research, strategy, and design methods to use, at the right time. It’s a well-researched fact that catching a design flaw in the early stages of UX is 100 times cheaper than discovering it later on. I catch them early.
Since 2014 I've been working on UI and UX projects; I've developed research findings to validate features for soon-to-launch products. I've implemented content strategy that eliminated corporate strains. And I've collaborated with business and development teams to turn impossible projects into possible ones.
Have a look at the case studies below to learn about the challenges I’ve helped teams and organizations solve. Each project, feature is full of learnings.